Mr. Speaker, I am pleased to rise today to explain how
the government's approach to corporate social
responsibility, or CSR, is substantially better and
ultimately would be more effective than what has been
proposed by the opposition.
Let me first begin by thanking the dozens of Londoners
who have written to me on this important issue. In London we
are blessed with a great quality of life, but my
constituents know this comes with responsibility. Our
success cannot come at the expense of others. Their message
to me on this has been heard loud and clear.
On March 26 the member for
South Shore—St. Margaret's tabled in this House a new
CSR strategy for the extractive sector that has placed
Canada among the world's leaders in good CSR practice.
The opposition has tabled a variety of proposals in
response to this complex issue seeking to ensure the
behaviour of Canadian companies abroad is nothing short of
exemplary. We share that goal, but I can assure members that
the strategy we are implementing would be more comprehensive
and more effective.
Our government's strategy encompasses many of the
recommendations of the National Roundtables on Corporate
Social Responsibility and the Canadian Extractive Sector in
Developing Countries of 2006 and the report of the advisory
group. It has been widely consulted and represents a
balanced approach to the issues, taking into consideration
the views of all stakeholders and the territorial limits of
Canadian legislation.
Today I wish to elaborate on one of the most important
aspects of the strategy and that will play a key role in
encouraging Canadian companies overseas to implement CSR
best practices. I am referring to the creation of the office
of the extractive sector CSR counsellor.
I appreciate that Motion No. 283 being debated here
today was tabled before the government announced its CSR
strategy and that the hon. member for
Pierrefonds—Dollard had the best intentions in its
drafting. It is now clear, however, that this motion has
become redundant. Allow me to explain.
This is not simply a question of whether “counsellor” or
“ombudsman” is the right title for this role. In the
government's strategy, the counsellor, upon receiving a
complaint, would open channels of communication to all of
the concerned parties, seeking to engage in an informal
mediation process. If warranted, the counsellor may also
engage in fact-finding activities, including travelling to
any region specified in the complaint. Dispute resolution
models must operate in a permissive environment on the
principle of engagement; otherwise, the situation could
become more aggravated, thus creating more conflict between
the parties involved.
On the subject of parties to a dispute, the government's
proposed course of action would not limit the scope of
eligible requests for review by the counsellor to
communities in developing countries. Requests for review may
be submitted by anyone affected by the operations of a
Canadian extractive company abroad or its legitimate
representative.
It is important to note that the counsellor model
proposed by the government would focus on dispute resolution
and mediation between such parties; that is to say, the
counsellor would endeavour to work with the company in
question and those affected by its operations to make things
better. Moreover, the counsellor's ability to focus on the
issues themselves and not just the parties involved would
enable a wider variety of complaints to be addressed.
While in some cases disputes arise as a result of the
activities and policies of an extractive sector company
operating in a particular location, it is frequently a lack
of information and dialogue that prevents the resolution of
the dispute. The extractive sector CSR counsellor proposed
in the government's CSR strategy aims to address that
fundamental problem.
By and large, Canadian companies have solid CSR
reputations. The opposition has said as much, and I agree.
Our companies recognize the benefits of early engagement
with local communities, strong environmental assessments,
good labour, health and safety protocols, and other forms of
CSR best practice, including reporting. They know that this
is the key to securing financing, access to sites and what
is often called a social licence to operate. It makes good
business sense and, to be clear, it is the right thing to
do. When I was in Peru recently, I saw that firsthand,
speaking to extractive companies in terms of their direction
to make Peru better.
Nonetheless, we recognize through all of this that
problems can occur. This is why the government has developed
a comprehensive CSR strategy to help companies better
anticipate and mitigate the risks associated with their
operations abroad. Instead of abandoning a company in a
crisis situation, the CSR counsellor will have the ability
to approach that company and work with it to ensure that it
has the necessary tools and information to either prevent or
remedy the situation.
We are of the view that if a Canadian company is in
difficulty, this is precisely the time when the Government
of Canada can be most useful.
It may be the opposition's intent to simply make an
example of our companies, but we believe that lasting
resolutions require constructive engagement with all
parties.
In the models proposed by the opposition, if one of the
parties to the dispute refused to participate or failed to
recognize the legitimacy of the proposed ombudsman, then
there would be no dialogue. One can imagine that the problem
would not only endure, but would worsen.
However, with the active engagement of all stakeholders,
the CSR counsellor we have proposed would be able to ensure
that the dialogue established is meaningful and that it
contributes to the resolution of the dispute. It is this
question of buy-in that is essential to any dispute
resolution framework.
One model proposed by the opposition and recently
referred to committee would actually do the opposite of what
was recommended at the national round tables by embedding
the dispute resolution function deep within the government.
That particular model would certainly not contribute to the
perceived neutrality of the process.
The CSR counsellor, on the other hand, would not be
housed within the government but instead would operate at
arm's length. To increase the transparency of the office,
the CSR counsellor would publicly issue a statement after
each complaint received, whether it proceeds to formal
mediation or not, as well as table an annual report here in
Parliament.
This kind of transparency can be a powerful force to
compel co-operation and should not be underestimated. As a
businessperson, this approach is prudent and effective.
Moreover, the CSR counsellor would be able to follow up
with the parties to monitor progress in the adoption of any
recommendations made.
In addition to the dispute resolution role I have just
described, it is important to add that the counsellor as
envisioned by this government can undertake research and be
proactive in trying to resolve issues through informal
discussions before any formal complaint has been laid. This
goes back to the fact that the CSR counsellor would focus on
resolving issues rather than simply deciding who is right
and who is wrong, as if that were a simple decision to make.
The proactive nature of the government's proposed model
also distinguishes it from other dispute resolution models
as they remain, above all, reactive.
Last, the CSR counsellor we have put forward in our
strategy would be more inclusive than any of the other
models being proposed by the opposition. Engagement on the
issue will be what counts.
In closing, it is clear that the CSR counsellor the
government announced in its new CSR policy this past March
is more effective, more transparent, more proactive and more
inclusive as a tool for both the resolution of disputes and
for the wider promotion and adoption of CSR best practices
than anything yet to be proposed by the opposition.
The motion is now unnecessary, and I urge all my
colleagues in the House to vote against it.